Industry means activity by combining various factors of production such as capital, labor, materials, tools, machinery and management together to produce products. And services that are valuable to humans
Tourism industry means activity by introducing various factors of production. Came to produce one of the tourism services That contributes to comfort or satisfaction And sell that travel service to visitors
Products of the tourism industry How is it different or different from other industry products?
1. Intangible goods
The tourism industry's products are "services". Consumers or visitors cannot touch or touch them. The visitors are only satisfied with what they have seen or received. Personnel working in the tourism industry are therefore very important.
2. It is a product that has no movement to consumers.
Consumers have to travel to buy products and services at the production location. Which means places with various tourism resources
3. It is a product that does not decay.
Is a product and service that can be used again many times At times, care and maintenance must be maintained to maintain good condition and minimize damage.
4. A product that can be changed or not changed ownership
Due to the variety of products in the tourism industry There is when the visitor has bought the product. Some products have ownership changes, such as food, souvenirs, etc. However, some categories are just for use or viewing, such as paying for hotel rooms. Not owning a room Just get the right to stay according to the agreed period When visiting the Namtok Mountain Mountain, the visitor does not own the Namtok Mountain Mountain, but only visits the beauty. Especially "service" products such as smiles, help, and care. Visitors only receive those "services" for a certain period of time. Not own